WU Reservation Terms and Conditions

1. Booking:

Contact Information: Please provide accurate contact information (email and/or phone number) for effective communication regarding your booking.
Amendments: Please notify us as soon as possible of any changes to your booking, including number of guests or time.
Late Arrivals: If you are running late for your reservation, please contact the restaurant directly as soon as possible. We will hold your table for a maximum of 15 minutes after the reservation time, after which the table may be released.
Sittings: Diners are required to vacate their tables at the end of their sitting.
Overbooking: In the event of the restaurant being overbooked we will be in touch to arrange an alternative time.

2. Cancellation:

Notice Period: We request that you notify us of any cancellations or changes to your booking as far in advance as possible.
Cancellation Method: You can cancel your reservation by contacting the restaurant directly on 0131 210 0288 or EMAIL

3. Table Allocation:

Guarantees: We cannot guarantee specific table locations or requests (e.g., table by stage).
Best Efforts: We will do our best to accommodate your requests, but table availability is subject to other bookings.

4. Dietary Requirements and Allergies:

Notification: Please inform us of any dietary requirements or allergies when making your reservation.
Assistance: Our staff will do their best to assist you with alternative dishes, but we cannot guarantee that any of our dishes are free from allergens.
Liability: We cannot accept any liability for allergic reactions, and guests with severe allergies are advised to assess their own level of risk.

5. Other:

Responsibility: We are not responsible for the loss or theft of any personal belongings while dining with us.
Special Events: Please note that special terms and conditions may apply during busy periods or for special events.
Menu Changes: Menus are subject to change without notice.
Service Charge: A discretionary service charge of 15% may be added to your bill.

6: Privacy

Data: Your contact details are important and will only be used for WU communications. We will never share your email or information with anyone.

7. Contact Information:

Address: WU, 5 Queen Street, Edinburgh EH2 1JE
Email: hello@the-wu.co.uk